We help physical businesses know their customers
feedloopy gives restaurants, salons, gyms, hotels and stores the customer intelligence online businesses take for granted — starting with a simple QR code.
Born from a Google review
One of our founders is a Level 9 Google Local Guide, always reviewing restaurants, bars, cafés and hotels.
Review after review, the same problem showed up. A business can reply to a review only once. If the customer wants to add something, they have to edit their review — the original disappears, and with it the chance to keep the conversation going.
feedloopy was born to fix that. Every review is linked to a known customer, so you can reply on Google and keep the relationship going by email and WhatsApp — to understand what they are looking for, solve a problem before it grows, and thank the people who love your place.
Lovely terrace, but the service was slow tonight.
Thanks for your feedback, we'll look into it.
Lovely terrace, but the service was slow tonight.
The original review and its reply are gone.
- Review received
Linked to Laura’s customer profile: 6 visits, Gold member.
- Reply on Google
Thank you, Laura! Sorry about the wait tonight — we’re on it.
- Follow-up by email & WhatsApp
Laura, sorry about tonight. Your next coffee is on us — see you soon!
EmailWhatsApp
Built for the physical world
We started with restaurants and bars — places where a great experience, or a bad one, happens face to face. Today feedloopy helps every business with a front door.
We believe every physical business deserves the same customer intelligence tools that online businesses take for granted. Our mission is to bridge that gap — one QR code at a time.
We are a small, focused team obsessed with helping restaurants, salons, gyms, and retail stores grow their customer relationships.
Follow us on LinkedInThe physical world is full of customers who want to be loyal. They just need to be asked.
Everything physical
businesses need
One platform to turn anonymous foot traffic into loyal, marketable customers.
Most physical businesses don't know who their customers are. feedloopy captures and owns that data — no third-party dependency, forever yours.
Customers don't download anything. Everything happens instantly via QR — reducing friction and maximising conversion from day one.
Branded email and WhatsApp campaigns with delivery, read and click tracking, plus automated journeys — the most effective retention channels, managed from a single dashboard.
Automate and incentivise customer reviews, improving your Google visibility — turning happy customers into public advocates.
Gamification, rewards, and loyalty systems give customers a reason to come back — not just once, but regularly, creating compounding revenue.
Made for every business with a front door
If customers walk in, feedloopy helps them come back.
Own your customers.
Grow your business.
Join hundreds of physical businesses that turned foot traffic into loyal, direct customer relationships with feedloopy.
Start now — it's freeNo credit card required · Setup in 15 minutes · No app download needed