Everything you need to know and grow your customers
Seven connected modules — from the first scan to the tenth visit — all feeding one customer intelligence engine.
Giveaways that grow your customer base
Create giveaways in minutes, schedule them for the moments that matter and let feedloopy run the draw and deliver the prize.
- Custom giveaways with your own prizes, rules and branding
- Schedule the start, end and draw date — or keep them always on
- Choose how winners are drawn and how prizes are delivered
- Every entry captures a contactable, consented customer
Instant games customers love to play
Turn every scan into a moment of fun with instant-win games that hand out prizes on the spot.
- Digital scratch cards and spin-the-wheel games
- Instant prizes with odds and stock you control
- Fully customisable by the brand or each location
- Prizes redeemed in store with the staff app
A loyalty club in every customer's wallet
Launch your own loyalty club with stamps or points, and tiers that give customers a reason to keep coming back.
- Stamp-based or point-based programs
- Tiered levels that reward your best customers
- Lives in Apple Wallet and Google Wallet — no app needed
- Fully branded with your logo and colours
More reviews, smarter replies
Connect your Google Business Profile to follow sentiment, link every review to a customer and reply with AI.
- Direct Google Business Profile integration
- Sentiment and feedback monitoring across locations
- Reviews linked to customer profiles
- AI agents write personalised replies — automatically or for your approval
Great brunch and super friendly staff. We'll be back!
Thank you, Laura! We're so glad you enjoyed brunch — see you again soon.
Email and WhatsApp, measured end to end
Broadcast branded campaigns or talk 1-to-1 with customers, and see exactly how every message performs.
- Email and WhatsApp campaigns from one place
- Track delivered, opened, read, clicked and bounced
- Personalised 1-to-1 conversations with customers
- Branded per brand and per location
- Delivered98.6%
- Opened / read71.2%
- Clicked23.4%
- Bounced1.4%
The right message at the right moment
Event-driven automations keep customers engaged without anyone having to press send.
- Triggers based on visits, rewards, birthdays and inactivity
- Sent by email, WhatsApp or loyalty card notification
- Real time — messages go out the moment it matters
- Set up once, running in every location
- First scanWelcome messageWhatsAppActive
- Reward unlockedCard notificationLoyalty cardActive
- 60 days without a visitWin-back offerEmailActive
- BirthdayBirthday giftEmailActive
Know what's working, everywhere
Real-time dashboards for every module, with reports on demand or delivered on a schedule.
- Dashboards for loyalty, games, reviews and marketing
- On-demand or scheduled reports to your inbox
- Compare performance across locations
- Track campaign ROI in real time
Every interaction, one customer profile
feedloopy's data engine connects loyalty, games, reviews and marketing into a single, living profile for every customer — so you stop guessing and start knowing.
Data flows in securely
Every scan, game, stamp, review and click is captured with consent and processed in real time.
- Loyalty
- Games
- Reviews
- Marketing
One profile per customer
Touchpoints merge into a rich, dynamic profile that updates with every visit.
- Visits
- 14
- Tier
- Gold
- Preferred channel
- Review sentiment
- Positive
- Last click
- Spring menu launch
Act with precision
Build segments, trigger automations and measure ROI — for one store or the whole brand.
- Loyal fans1,284
- At risk312
- New members468
- Birthdays this month97
- Anonymous foot traffic
- The same promotion for everyone
- No idea what actually brings people back
- Every customer known by name
- Messages based on real behaviour
- Results measured per campaign and location
Own your customers.
Grow your business.
Join hundreds of physical businesses that turned foot traffic into loyal, direct customer relationships with feedloopy.
Start now — it's freeNo credit card required · Setup in 15 minutes · No app download needed